Booking.com Issues Warning on Travel Scams

Booking.com has issued a warning about a dramatic increase in travel scams driven by artificial intelligence (AI). The company's internet safety chief reported a staggering "500 to 900% increase" in

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Businesses to Receive Fairer Treatment and Broker Fee Transparency Under New Ofgem Rules

Ofgem has announced new rules that will take effect from 1st July 2024, a move to enhance fairness, transparency, and support for non-domestic energy consumers. These changes aim to improve

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Take the Next Right for Dieselgate Justice

The Diesel Emissions Group Litigation now has over 1.5 million claimants, and is expected to reach £3.5 billion in compensation, but could collectively reach a possible £6 billion. Over the past

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FCA Penalises Two Individuals for Integrity Violations in Pension Business

The Financial Conduct Authority (FCA) has taken decisive action against Stephen Joseph Burdett and James Paul Goodchild for their reckless handling of pension holders' investments, resulting in severe penalties and

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HSBC Faces £6.2 Million Fine for Poor Handling of Financially Struggling Customers

HSBC UK Bank plc, HSBC Bank plc, and Marks and Spencer Financial Services plc (HSBC) have been fined £6,280,100 by the Financial Conduct Authority (FCA). This penalty stems from failures

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ScottishPower Ordered to Pay £1.5 Million for Customer Overcharging Issue

ScottishPower Energy Retail Ltd has been hit with a £1.5 million penalty, comprising refunds and compensation, after it was found to have overcharged customers during the energy crisis.  The penalty comes

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Companies Fined for Aggressive Marketing Calls

The Information Commissioner’s Office (ICO) has handed out substantial fines to two companies, Outsource Strategies Ltd (OSL) and Dr Telemarketing Ltd (DRT), for making almost 1.43 million aggressive and unwanted

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FCA Recovers Investor Funds From an Unauthorised Deposit-Taking Scheme

In 2022, the FCA published a warning about the investment company “Future Bright Investment” that was providing financial services and products without authorisation or regulation. Investors affected by the Bright investment

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Housing Association Is Punished for Leaking Personal Information

Clyde Valley Housing Association, based in Lanarkshire, faced repercussions after personal information was exposed on an online customer portal. The breach occurred on the portal's launch day in 2022, when

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What Are Online Tax Scams?

Online tax scams are a growing concern, with fraudsters targeting Self Assessment customers through various deceptive methods. HM Revenue and Customs (HMRC) has received over 130,000 reports of tax scams

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