HSBC Faces £6.2 Million Fine for Poor Handling of Financially Struggling Customers
HSBC UK Bank plc, HSBC Bank plc, and Marks and Spencer Financial Services plc (HSBC) have been fined £6,280,100 by the Financial Conduct Authority (FCA). This penalty stems from failures…
ScottishPower Ordered to Pay £1.5 Million for Customer Overcharging Issue
ScottishPower Energy Retail Ltd has been hit with a £1.5 million penalty, comprising refunds and compensation, after it was found to have overcharged customers during the energy crisis. The penalty comes…
Companies Fined for Aggressive Marketing Calls
The Information Commissioner’s Office (ICO) has handed out substantial fines to two companies, Outsource Strategies Ltd (OSL) and Dr Telemarketing Ltd (DRT), for making almost 1.43 million aggressive and unwanted…
FCA Recovers Investor Funds From an Unauthorised Deposit-Taking Scheme
In 2022, the FCA published a warning about the investment company “Future Bright Investment” that was providing financial services and products without authorisation or regulation. Investors affected by the Bright investment…
Housing Association Is Punished for Leaking Personal Information
Clyde Valley Housing Association, based in Lanarkshire, faced repercussions after personal information was exposed on an online customer portal. The breach occurred on the portal's launch day in 2022, when…
What Are Online Tax Scams?
Online tax scams are a growing concern, with fraudsters targeting Self Assessment customers through various deceptive methods. HM Revenue and Customs (HMRC) has received over 130,000 reports of tax scams…
Life Insurance Company Fined After Unlawful Spam Phone Call Campaign
Pinnacle Life, a Wigan-based company, has been hit with an £80,000 fine by the Information Commissioner's Office (ICO) due to an illegal spam call campaign. Over the span of a…
Vans Shoe Customers at Risk of Fraud and Theft After Data Breach
Footwear giant Vans has recently issued a warning to its customers, alerting them to potential risks of fraud and identity theft following a data breach at its parent company, VF…
What Is the Emissions Scandal Group Action?
In cases where numerous individuals face the same injustice, whether it be financial harm, physical injury, or other forms of injustice caused by negligence or fault, collective action through a…
Will Germany Be the Next to Ban TikTok for Privacy Reasons?
As debates about TikTok's role continue, some German politicians are advocating for stricter measures against the Chinese-owned social media platform. Vice chairman of the Bundestag’s intelligence control committee, suggested a…